Care&FAQ
Care Guide
- All pieces are made with food, microwave, and dishwasher safe materials.(Unless stated otherwise)
- It is recommended to limit microwave use - thermal shock and cracking may occur due to fast temperature change.
- To use for baking, place in a COOL oven and allow it to preheat with the oven.
- NEVER place cold pottery in an oven that’s already hot!
- Hand washing is always recommended to prolong the life of your handmade piece.
Shipping Policies
All works are being shipped from Baltimore, MD. All orders will ship within 2-8 business days of receiving payment.
pre-order items take longer, usually 4-6 weeks or 8-12 weeks depending on the item.
THE CUSTOMER IS RESPONSIBLE FOR PROVIDING THE CORRECT ADDRESS AT CHECK OUT!
I cannot manually change addresses after shipping!
Damaged Items
If any item arrives damaged or defective, please contact me within 7 days of receiving your order with a photo and you may be able to get replacement of a similar item- if there is no replacement available then you may get a refund.
The customer is required to ship back the damage or defective item and once that item is received the replacement or refund will be addressed immediately.
Return shipping costs are the responsibility of the buyer.
Any other questions or concerns please contact me at rcwikfors@gmail.com. Customers are responsible for packaging and shipping cost to return the item.
Return Policies
Ordering from this shop you are accepting that each one of these items is handmade and may contain slight variations. That’s what makes handmade stuff so exciting! By purchasing you are taking responsibility for reading the entire description of the item, size, color, and variations are listed in each item description.